DELIVERY AND RETURN POLICY FOR CIGARANDBEYOND.COM IN THE UK

Created April 2023

At CigarandBeyond.com, we aim to provide fast and reliable delivery to our customers in the UK. Please read the following delivery policy before making a purchase

Shipping:

We offer shipping within the UK. We use reputable carriers to ensure that your order is delivered in a timely manner.

Processing Time:

We process orders within 1-2 business days. Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Orders placed by 11 am will be sent on the same day otherwise will be shipped the next working day.

Delivery Time:

Delivery times vary depending on your location and the shipping method you choose at checkout. Standard shipping usually takes 2-4 business days, while expedited shipping takes 1-2 business days.

Shipping Fees:

Shipping fees are calculated based on your order total and the shipping method you choose at checkout.

Age Verification:

By placing an order on CigarandBeyond.com, you certify that you are of legal age to purchase tobacco products in the UK.

Return Policy:

We want you to be completely satisfied with your purchase from CigarandBeyond.com. If you are not satisfied with your purchase, you may return it for a refund or exchange. Please read the following return policy before making a return

Eligibility:

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Timeframe: You may return your item within 7 days of receiving it.

Refunds:

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. Please note that shipping fees are non-refundable.

Exchanges:

If you would like to exchange your item, please contact us at support@cigarandbeyond.com to initiate the exchange process. We will send you instructions on how to return your item and will ship the new item once we receive the returned item.

By making a purchase on CigarandBeyond.com, you acknowledge that you have read, understood, and agreed to our delivery and return policy. If you have any questions or concerns, please contact us at support@cigarandbeyond.com